Privacy Statement

Your privacy is very important to us. We highly value the trust you have placed in us and we are committed to protecting and safeguarding any type of personal information that you provide us. This document describes how we use and process your personal information and how we use cookies. In this document you can also find our contact information to solve any questions you have about your personal information.

Bed & Snow SL offers online travel services through its own websites and mobile applications, as well as other online platforms, such as affiliate websites and social networks. The following information is applicable to all these platforms. Bed and Snow SL may modify the privacy and cookies policy from time to time, so it is advisable to visit this page regularly to keep up to date on updates. If you do not agree to this privacy and cookie policy, you should stop using our services.

BED AND SNOW S.L, is committed to complying with current legislation on data protection, for this we have prepared this Data Protection Policy.

At BED AND SNOW S.L, we are committed to promoting compliance with the principles of active responsibility established in the General Data Protection Regulation (hereinafter RGPD) through a process of continuous improvement, aimed at:

• Treat personal data in a lawful, legal and transparent manner in relations with the interested parties.
• Use only and exclusively personal data for the purposes foreseen in each treatment. In no case use them for other different or incompatible purposes.
• Analyze the legal bases of the treatments and obtain the consent of the interested parties in the cases that it is necessary for the treatment.
• Treat the minimum personal data necessary for the intended purpose.
• Keep personal data updated and accurate. In cases where inaccuracies in the data are observed, proceed to update or delete them.
• Keep personal data for the minimum time necessary for the purposes of the treatment and in accordance with the legally established retention periods.
• Maintain at all times the confidentiality, integrity and availability of the personal data that we process.

This commitment translates into the following:

• Provide the necessary resources and establish the necessary objectives for the correct implementation and continuous improvement of information security and the protection of the personal data that we process.
• Promote and implement the appropriate measures so that the training, training and awareness of all personnel in Information Security and data protection is carried out.
• Prepare and maintain the activity records of all the treatments carried out.
• Establish procedures to prevent data security breaches and, if they occur, manage and notify them without delay.

Information about the data we process

In accordance with our data protection policy, we will proceed to inform in a clear and understandable way about the treatment we do in BED AND SNOW SL of the personal data that we have because the interested parties have provided it to us by any means that you have considered appropriate (through this website, email, telephone or by any other electronic or manual means).

Responsible for data processing:

bedandsnow is a registered trademark of BED AND SNOW S.L. With registered office at Polígono Industrial Juncaril. Albuñol Street – Parcela 247 – Nave 6. C.P. 18220 Albolote, Granada (Spain) and with CIF: B195665241.

The identification and contact details of the company are:

BED AND SNOW S.L

CIF: B19565241

Address: Polígono Industrial Juncaril. Albuñol Street – Parcela 247 – Nave 6. C.P. 18220 Albolote, Granada (Spain)

Telephone: 902.043.263

Email: [email protected]

Origin of the data and purpose of the same:

It is you who provides us with the personal data necessary for the management of the service.

The categories of data that we process are:

Identification data: name, surname, telephone number

Postal and / or electronic addresses: address and email

Commercial information: only if we have your consent will commercial offers related to your order be sent to you.

Economic data: credit card number, bank account number.

BED AND SNOW S.L treats user data for the following purposes:

• Provide the service requested by the user and manage their billing and payments
• Electronic communications related to the provision of the service so that the user can obtain a higher quality of service such as password modifications, monitoring and incidents in the order
• The data will be kept as long as the contractual relationship and the time necessary to comply with legal obligations is maintained.
• The data will be kept for the time necessary to manage the request for information.
• Automated decisions, profiles and applied logic. Profiling such as making individual decisions based on automated data processing aimed at evaluating personal aspects or analyzing or predicting preferences and interests.

Legitimation of data processing:

It is based on the consent of the interested party for the purposes described in the previous section. If you do not provide the requested data, we will not be able to provide the service

Recipients of assignments or transfers:

User data will not be transferred to third parties except legal obligation.

User rights:

The user can exercise their rights of access, rectification, deletion, limitation and opposition to treatment as well as the right to data portability by email to the address [email protected].

Right to withdraw the consent given.

Right to complain to the Control Authority.